Our Commitment to Accessibility

Master Roofers, LLC is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying relevant accessibility standards to ensure our website is accessible to all visitors.

We believe everyone should have equal access to information about our roofing services. Our goal is to provide a website that is usable by the widest possible audience, regardless of technology or ability.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities.

WCAG 2.1 guidelines are organized under four principles:

• Perceivable: Information and user interface components must be presentable to users in ways they can perceive
• Operable: User interface components and navigation must be operable
• Understandable: Information and the operation of user interface must be understandable
• Robust: Content must be robust enough that it can be interpreted by a wide variety of user agents, including assistive technologies

Technical Measures

We implement the following technical measures to improve accessibility:

Keyboard Navigation

• All interactive elements are accessible via keyboard
• Logical tab order throughout the website
• Visible focus indicators for keyboard users
• Skip navigation links to bypass repetitive content

Visual Design

• Sufficient color contrast between text and backgrounds
• Text can be resized up to 200% without loss of content
• No information conveyed by color alone
• Clear and consistent page layouts

Content Structure

• Proper heading hierarchy (H1 through H6)
• Descriptive link text (no "click here" links)
• Meaningful alt text for images
• Lists properly marked up with appropriate tags

Forms and Interactive Elements

• All form fields have associated labels
• Error messages clearly identified and described
• Required fields properly marked
• Form validation accessible to screen readers

Assistive Technology Compatibility

Our website is designed to be compatible with common assistive technologies including:

• Screen readers (JAWS, NVDA, VoiceOver)
• Screen magnification software
• Speech recognition software
• Alternative input devices

We test our website using various assistive technologies to identify and address accessibility barriers.

Known Limitations

Despite our best efforts, some accessibility limitations may exist:

• Third-party content (embedded maps, external links) may not fully conform to our accessibility standards
• Older PDF documents may not be fully accessible
• User-uploaded content may not meet accessibility standards

We monitor these issues and work to address them as they are identified.

Continuous Improvement

Accessibility is an ongoing effort. We regularly:

• Conduct accessibility audits of our website
• Train our team on accessibility best practices
• Review and update our accessibility practices
• Address issues reported by users

Feedback and Assistance

We welcome your feedback on the accessibility of our website. If you encounter any barriers or have suggestions for improvement, please contact us:

Master Roofers, LLC
162 S Main St
Manchester, NH 03102
Phone: +1 (719) 233-0050
Email: info@masterroofers.org

We aim to respond to accessibility feedback within 2 business days and propose a solution within 10 business days.

Alternative Access

If you cannot access information on our website, please contact us. We will provide the information in an alternative format that meets your needs. This may include:

• Large print documents
• Information provided by phone
• Text-only versions of web pages
• Assistance completing online forms

Formal Complaints

If you are not satisfied with our response to your accessibility concerns, you may file a complaint with the U.S. Department of Justice Civil Rights Division.

Last Updated: July 25, 2026